Shipping Policy

AI Media Empire LLC · Last updated July 28, 2026

Where we ship

We currently ship within the United States only.

Processing time

Orders are typically prepared for shipment within 1–3 business days. You'll receive a tracking number by email once your order ships.

Delivery estimates

Smaller items ship by standard parcel carriers (typically a few business days in transit after shipping). Large items such as a Pilates reformer ship by freight (LTL) carrier; freight transit times vary by destination and are longer than parcel. The estimated delivery window for your specific item and address is shown before you complete checkout. Estimates are not guarantees — carrier delays can happen.

Freight deliveries

Freight items are delivered to your curb or driveway by appointment. Please inspect the shipment on arrival. If anything is visibly damaged, note it on the delivery receipt and photograph it before the driver leaves — this protects your ability to file a damage claim (see our Refund & Return Policy).

Shipping cost

Shipping cost, if any, is shown at checkout before you pay. We do not add surprise charges after purchase.

Address accuracy

Please double-check your shipping address at checkout. We're not able to reroute a freight shipment once it's in transit, and re-delivery to a corrected address may incur carrier fees.

Questions

Shipping questions: piersonwatson@gmail.com.